Our goal is to provide the most objective information and help users get the best solution to their medical issues.
The information that you see on the Website is obtained directly from medical centers, or we collect from reliable, in our opinion, open sources. We try to provide accurate and up-to-date information, but we cannot guarantee it.
Certain treatments and pharmaceuticals displayed on the Website may be prohibited in certain countries. We remind you that you are solely responsible for complying with the laws that apply to you.
You can read about the prices on the Website in our Financial Policy.
Account
In brief: You can create an Account to better communicate with clinics and us. You are responsible for its use and safety.
To use the Website’s full functionality, you need to register a personal account («Account») by applying to the Website.
By using your Account, you can:
- provide and correct your personal data;
- submit and correct your medical records;
- send requests to clinics or doctors;
- choose a treatment program in one of the offered clinics;
- pay a deposit for an appointment you made;
- make reviews and comments on reviews.
Find out more about how we process personal data in our Privacy Notice.
You cannot create more than one Account, transfer or delegate your Account to others. You are responsible for maintaining the confidentiality of your account login information and all activities performed using your Account.
If you know or for some reason suspect that someone has illegally gained access to your Account, please notify us immediately.
To delete the Account and your data, please use the proper functionality of the Account or send us an email request on marketing@bookimed.com.
Content
In brief: Bookimed owns the Website and all the content on the Website. We give you certain rights to use the Website and content for your own personal purposes, and we may also permit you to use it for commercial purposes. You are prohibited from copying and distributing content in violation of the rights of Bookimed or copyright holders. We do not advertise clinics, drugs, or services, but we may report discounts and special offers from medical centers.
All materials on the Website, including text, graphics, information, images, icons, photos, videos, sounds, music, computer code, trademarks, logos, any other materials, and intellectual property rights to such materials (cumulatively — «Content»), are owned by Bookimed and/or used with the permission of the respective copyright holder.
The Content is copyrighted under the applicable law and international intellectual property law, which you shall comply with. You can use the Content only with the permission of its author or copyright holder, except as otherwise provided by the Terms and the applicable law. Please note that fees may apply for the right to use the Content.
Content use
You do not gain any rights when you use (share, copy, download) the Content. You agree not to modify or remove any copyright or authorship notices and other metadata from such Content.
During the Content use, a hyperlink within the first paragraph to the original article’s page indicating the Bookimed brand and the author of the material, if such information is indicated, is a compulsory condition.
Personal use
You may use the Content for personal, non-commercial purposes without prior permission. Bookimed grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license, without territorial restrictions within these Terms’ validity, to:
- access and view any Content on the Website;
- share the Content by posting on social networks or copying a link to the Website page.
To use the license, you shall comply with these Terms.
Commercial use
The use of the Content to make a profit, perform public or government activities are considered a commercial use. To do this, you need to obtain a special permit and, if applicable, pay a fee.
To obtain permission to use the Content for commercial purposes, please contact us at marketing@bookimed.com.
Third-party sites and services
In brief: By using websites and services that we do not control, you shall comply with other terms of service.
Some of the Website’s functions, such as displaying the clinic’s location on a map, are provided by third-party websites and services that Bookimed does not control. In addition, to communicate with clinic representatives, you can go to third-party messengers. Your use of third-party websites and services is regulated by different terms of service and privacy notices.
Bookimed is not responsible for:
- content and functionality of such websites and services;
- personal data processed by such websites and services;
- loss, damage, or financial obligations that arise from your use of a third-party website or service.
Disclaimer of warranties
In brief: The Website operates on an «as is» basis. We do not make any guarantees or promises regarding the Website and Content.
The Website operates on an «as is» basis. Bookimed makes no guarantees or promises regarding the Website and the information provided, other than as expressly stated in these Terms.
We make no guarantees or promises that:
- the Website does not contain viruses and functions smoothly and error-free;
- the Content is accurate, reliable, adequate, helpful;
- the Website and the Content have commercial suitability, suitability for a specific purpose, and do not breach the intellectual property rights of third parties or other rights.
Limitation of liability
In brief: Bookimed is not responsible for damage or loss arising from your use or inability to use the Website or otherwise arising in connection with these Terms, as well as for the consequences of treatment or recommendations presented on the Website. However, we always try to help our users in case of difficulties.
Bookimed is not responsible if any content on the Website is inaccurate, unreliable, or incomplete, for typos or errors in the text, and the consequences of your use of the Content or the application of the information received.
We cannot influence the treatment or guarantee the correctness of the medical recommendations provided via the Website. That is why we are not responsible for such treatment or recommendations’ consequences, even if they are provided by Bookimed coordinators or clinics presented on the Website.
Bookimed, its founders, partners, employees, contractors, and agents are not liable for any kind of damages, lost profits, data loss, or damage to reputation associated with the use or inability to use the Website and information received from Bookimed, or arising from errors, omissions, and outages, defects, viruses. This provision applies even if Bookimed has been informed about the possibility of such damages.
The above disclaimer of warranties and limitation of liability apply to the maximum extent permitted by law.
Indemnification
In brief: You are responsible for your use of the Website. If you start a dispute with a third party, we will not be involved in its settlements.
To the maximum extent permitted by applicable law, you agree to indemnify, reimburse and protect Bookimed, our partners, contractors, and agents from claims, liability, damage, loss, and costs incurred (including fees or costs of legal services and remuneration of the professional advisors and other professionals), any related or such that arise as a result of:
- your breach of these Terms;
- your use (in particular — inappropriate) of the Website or Content;
- your breach of laws or the third parties’ rights.
Applicable law and jurisdiction
In brief: This agreement is governed by the laws of the Portuguese Republic. We intend to settle all disputable issues amicably, but in the event of a serious dispute between us, it shall be settled in the court of the Portuguese Republic.
These Terms shall be governed by and interpreted due to the laws of the Portuguese Republic.
If any material or the use of the Website by you does not comply with the laws of your country, the Website is not intended for you, and we ask you not to use it. It is your responsibility to ensure that you know and comply with the laws of your jurisdiction.
You agree that any disputes, conflicts, claims, or disagreements arising directly or indirectly in connection with the Website or these Terms, including, without limitation, those that relate to their validity, interpretation, or application, should be settled by friendly negotiations directly with the Bookimed team.
If the consensus is impossible by negotiations, the dispute shall be settled exclusively in a court of the Portuguese Republic under applicable of the Portuguese Republic law.
You shall make all claims within one (1) year from the date of their origin unless a longer period is required by applicable law.
